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Workers Credit Union surpasses 100,000 members

  • Doug Peterson, president and CEO of Workers Credit Union. Submitted photo


Wednesday, August 08, 2018

 FITCHBURG – Workers Credit Union, which has locations in Athol and Orange, announced it now serves 100,000 members, surpassing the milestone in June. With assets at $1.7 billion, the credit union continues to grow and serve more members across Massachusetts.

This year, the credit union’s membership is growing by a rate of 7.4 percent, a significant increase over last quarter.

“We are proud to be serving more members than ever before,” said Doug Peterson, president and CEO of Workers Credit Union. “Credit unions exist to serve members, so this milestone is significant for us. We provide innovative financial services via our highly rated mobile app and in-person at convenient locations across the state. No matter how members choose to interact with us, we are there for them.”

Workers Credit Union serves the greater central Massachusetts area with 16 branches. The organization offers members complete financial services from checking and savings to auto and home loans as well as a full suite of business banking services and products. Workers Credit Union is state chartered and was founded in 1914. In addition to daily financial services, Workers offers retirement and investment advisory services and home and auto insurance products.

Since 2017, Workers Credit Union has undertaken several strategic initiatives to enhance and improve services and member convenience. Including:

• Launching a newly-designed and enhanced website and online banking platform optimized for mobile use making it easier for members to bank anytime and anywhere.

• Increasing its 2017 GiveBack program to $3.3 million. In total, Workers has returned over $10 million to members in just four years.

• Opening its 16th branch in December 2017. Located in Athol this innovative branch features a tech bar, mobile charging station, and free WIFI. This new branch is only a small glimpse into the future of banking that works.

In addition to reaching the 100,000-member milestone, Workers Credit Union was recently ranked a Best-In-State credit union by Forbes magazine. Out of 165 credit unions headquartered in Massachusetts, Workers was ranked third in a survey that asked members to rate their financial institutions on various levels of customer service satisfaction.

Workers Credit Union, home of the $3.3 million GiveBack program, is headquartered in Fitchburg, Massachusetts. With assets of $1.7 billion, the credit union serves over 101,000 members from 16 offices in Acton, Athol, Chelmsford, Fitchburg, Gardner, Groton, Lancaster, Leominster, Lunenburg, Orange, Townsend, Westford and Workers Online at www.workerscu.com.

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